FAQ & Site Info

Terms of Service

SHIPPING TERMS:
We use UPS ground service for delivery in the lower 48 states. International customers We use USPS Priority for international delivery.

Shipping fees listed on all auctions via cost calculator for international and domestic.
All packaged items include 2" of bubblewrap and/or foam if applicable.

Freight Delivery: In Most cases, we will palletize for free. Any crating would be subcontracted. We have forklift loading. We also have local pick up. For larger, heavier items customer is required to make arrangements. We can also get a freight quote for you, and/or ship on your account.
If you have any questions about our freight shipment guidelines, or to get a quote don't hesitate to contact us.
Returns Policy: items sold "as is" have no return, no warranty & no guarantee.

AS IS items are not covered by return policy. These sales are final.
Southwest Liquidators does not warranty the item in AS-IS auction/store in any way. No refunds. These statements maybe used as an evidence for PayPal dispute or chargeback.
DOA means dead on arrival
For items with a guarantee, (no guarantee unless stated otherwise)
items must be returned within 15 days
Item must be in original shipped condition (not modified, not missing parts)
Contact us before returning any items
Items that are returned more than 15 days after delivery will receive No refund.
Buyer is responsible for return shipping charges if applicable.

Shipping charges are directly quoted from the shipping company.
Please consider these costs when intending to purchase an item.
We sell mostly USED Industrial Equipment.
Please email us at [email protected] with any questions or if the description is unclear to you.